Nothing appears in the dashboard
Nothing appears in the dashboard
- Check that Settings → RankRaft AI → Status shows logging on and the right site key.
- Click Test connection. Site key rejected. Copy it again from the RankRaft dashboard. means the key is wrong or was replaced.
- Make sure your host allows outbound HTTPS to
ingest.rankraft.ai. - Check Last error and Queued logs on the Status tab.
Counts look low
Counts look low
A cache is probably serving pages before WordPress runs. Click Check cache bypass on the Status tab, and see CDN and page caching.
WP-cron is disabled on my host
WP-cron is disabled on my host
Logs are sent by WP-cron every minute. If
DISABLE_WP_CRON is set, point a system cron at wp-cron.php every minute. The Status tab shows the exact command, for example:Genuine crawlers show as Spoofed
Genuine crawlers show as Spoofed
Your site is behind a proxy or load balancer the plugin doesn’t trust yet, so it’s reporting the proxy’s IP. Add it with the
rankraft_aa_trusted_proxies filter. See Trusted proxies.“N logs are waiting to be sent”
“N logs are waiting to be sent”
Logs are queued while RankRaft AI is unreachable or WP-cron isn’t running. They’re sent automatically once it is. After three failures in a row, sending pauses for 30 minutes before trying again. Queued rows are kept for 7 days.
The plugin says logging is paused
The plugin says logging is paused
Your RankRaft AI subscription is inactive or the site was paused from the dashboard. Nothing is queued or sent while paused. Update billing, or resume the site under Integrations → Advanced. RankRaft AI notifies the plugin with a signed request and logging resumes on its own. Test connection re-checks immediately.
“The PHP Sodium extension is missing”
“The PHP Sodium extension is missing”
The key is being stored unencrypted. Ask your host to enable Sodium, or define
RANKRAFT_SITE_KEY in wp-config.php instead.